{"page":{"id":"01JB53ZDTC8WR37PMHT7GBSB46","name":"Pin","url":"https://status.pin.com/","updated_at":"2026-09-03T17:28:37Z"},"incidents":[{"id":"01M1KY8NNRJA7Q1MRPB8JWPM6H","name":"Pin is unresponsive","status":"resolved","created_at":"2026-09-03T15:30:12Z","updated_at":"2026-09-03T17:28:37Z","resolved_at":"2026-09-03T17:28:37Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01M1M51G58GP5ABYM68CDRNJ6S","body":"All systems have recovered. We’ll continue to keep a close eye on performance and implement additional fixes.","created_at":"2026-09-03T17:28:37Z","display_at":"2026-09-03T17:28:37Z","incident_id":"01M1KY8NNRJA7Q1MRPB8JWPM6H","status":"resolved","updated_at":"2026-09-03T17:28:37Z"},{"id":"01M1KZD9KFGHKXFW7QNDQ8D662","body":"We’ve applied a temporary solution to the problem and are monitoring for recovery.","created_at":"2026-09-03T15:50:12Z","display_at":"2026-09-03T15:50:12Z","incident_id":"01M1KY8NNRJA7Q1MRPB8JWPM6H","status":"identified","updated_at":"2026-09-03T15:50:12Z"},{"id":"01M1KY8NNR8A35SSZM7N70DCF4","body":"We’re looking into issues with [app.pin.com](http://app.pin.com \"app.pin.com\") being unresponsive.","created_at":"2026-09-03T15:30:12Z","display_at":"2026-09-03T15:30:12Z","incident_id":"01M1KY8NNRJA7Q1MRPB8JWPM6H","status":"investigating","updated_at":"2026-09-03T15:30:12Z"}]},{"id":"01KZXG2559QH8F9JHFF0CMSKWB","name":"Search failures","status":"resolved","created_at":"2026-08-13T12:02:59Z","updated_at":"2026-08-13T15:55:42Z","resolved_at":"2026-08-13T15:55:42Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KZXXC8JKHKZC1SG4CJA7XV15","body":"All searches are running normally. Vendor replacement is still ongoing but we’re able to recover 100% of searches.","created_at":"2026-08-13T15:55:42Z","display_at":"2026-08-13T15:55:42Z","incident_id":"01KZXG2559QH8F9JHFF0CMSKWB","status":"resolved","updated_at":"2026-08-13T15:55:42Z"},{"id":"01KZXR0TZET6E5PWET8PJWCPH1","body":"We’re currently recovering all searches within the last 2 hours that have failed due to this issue. 95% of all searches are running with our temporary fix.\n\nWe’re still in process of replacing an AI provider that currently has blocked our searches and should have a solution soon.","created_at":"2026-08-13T14:22:05Z","display_at":"2026-08-13T14:22:05Z","incident_id":"01KZXG2559QH8F9JHFF0CMSKWB","status":"investigating","updated_at":"2026-08-13T14:22:05Z"},{"id":"01KZXPP7A813M27NFV51F3V1D2","body":"We’ve deployed a temporary fix that has increased our search success rate from 25% to about 80%. We’re continuing to work on replacing an AI provider and will have updates soon.","created_at":"2026-08-13T13:58:48Z","display_at":"2026-08-13T13:58:48Z","incident_id":"01KZXG2559QH8F9JHFF0CMSKWB","status":"investigating","updated_at":"2026-08-13T13:58:48Z"},{"id":"01KZXMZDCVPM0GQCBS4EXE6W4Q","body":"An upstream AI provider is still out of capacity. We’re looking into replacements and hope to deploy a fix soon.","created_at":"2026-08-13T13:28:52Z","display_at":"2026-08-13T13:28:52Z","incident_id":"01KZXG2559QH8F9JHFF0CMSKWB","status":"investigating","updated_at":"2026-08-13T13:28:52Z"},{"id":"01KZXG2559JH2D9TK8KYMW1NXA","body":"Due to an upstream AI provider issue, some searches are failing. We’re looking into replacement options.","created_at":"2026-08-13T12:02:59Z","display_at":"2026-08-13T12:02:59Z","incident_id":"01KZXG2559QH8F9JHFF0CMSKWB","status":"investigating","updated_at":"2026-08-13T12:02:59Z"}]},{"id":"01KY3ABPB8F43BDJH4X7GHYKB0","name":"Issues connecting LinkedIn accounts","status":"resolved","created_at":"2026-07-21T21:47:23Z","updated_at":"2026-07-22T01:41:54Z","resolved_at":"2026-07-22T01:41:54Z","impact":"none","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KY3QS2VV87NA2G88ZXFMWMC5","body":"Our provider has resolved their API issues and new accounts can now be connected.","created_at":"2026-07-22T01:41:54Z","display_at":"2026-07-22T01:41:54Z","incident_id":"01KY3ABPB8F43BDJH4X7GHYKB0","status":"resolved","updated_at":"2026-07-22T01:41:54Z"},{"id":"01KY3ABPB8XRM1V3QFTCBJ7SBT","body":"Our provider is currently having an issue connecting new LinkedIn accounts. We’ll provide updates once we have more information.","created_at":"2026-07-21T21:47:23Z","display_at":"2026-07-21T21:47:23Z","incident_id":"01KY3ABPB8F43BDJH4X7GHYKB0","status":"investigating","updated_at":"2026-07-21T21:47:23Z"}]},{"id":"01KXZM3KTCHVR9949CG03JVJD3","name":"Search outage","status":"resolved","created_at":"2026-07-20T11:20:47Z","updated_at":"2026-07-20T11:56:10Z","resolved_at":"2026-07-20T11:56:10Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KXZP4DEK4XF6064Z52DQEQQR","body":"Searches have recovered.","created_at":"2026-07-20T11:56:10Z","display_at":"2026-07-20T11:56:10Z","incident_id":"01KXZM3KTCHVR9949CG03JVJD3","status":"resolved","updated_at":"2026-07-20T11:56:10Z"},{"id":"01KXZM3KTCR5TKG5XGE3YS35GX","body":"We’re looking into issues with searches not running successfully.","created_at":"2026-07-20T11:20:47Z","display_at":"2026-07-20T11:20:47Z","incident_id":"01KXZM3KTCHVR9949CG03JVJD3","status":"investigating","updated_at":"2026-07-20T11:20:47Z"}]},{"id":"01KWXTX9XVARHW679CDPKSY6Y0","name":"Pin outage","status":"resolved","created_at":"2026-07-07T08:25:29Z","updated_at":"2026-07-07T08:48:36Z","resolved_at":"2026-07-07T08:48:36Z","impact":"critical","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KWXW7M0CHQKA4P1QDKA8KN1C","body":"Services are restored. Dashboard and reports are accessible. It may take a few hours for all data to sync over properly.","created_at":"2026-07-07T08:48:36Z","display_at":"2026-07-07T08:48:36Z","incident_id":"01KWXTX9XVARHW679CDPKSY6Y0","status":"resolved","updated_at":"2026-07-07T08:48:36Z"},{"id":"01KWXVFQESS7DXTG81WQF9FVER","body":"We’ve restored service to Pin and currently working on restoring reports and dashboard syncing.","created_at":"2026-07-07T08:35:33Z","display_at":"2026-07-07T08:35:33Z","incident_id":"01KWXTX9XVARHW679CDPKSY6Y0","status":"identified","updated_at":"2026-07-07T08:35:33Z"},{"id":"01KWXTX9XVN9W1YW3GCGS1YC1Z","body":"[app.pin.com](http://app.pin.com \"app.pin.com\") is currently inaccessible, we are taking a look","created_at":"2026-07-07T08:25:29Z","display_at":"2026-07-07T08:25:29Z","incident_id":"01KWXTX9XVARHW679CDPKSY6Y0","status":"investigating","updated_at":"2026-07-07T08:25:29Z"}]},{"id":"01KSQZQEXZ7RB502NHBYJEGY0M","name":"Search Outage","status":"resolved","created_at":"2026-05-28T19:07:09Z","updated_at":"2026-05-28T19:49:56Z","resolved_at":"2026-05-28T19:49:56Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KSR25T7KEVD63BCGHBNM9BAE","body":"Search is operational.","created_at":"2026-05-28T19:49:56Z","display_at":"2026-05-28T19:49:56Z","incident_id":"01KSQZQEXZ7RB502NHBYJEGY0M","status":"resolved","updated_at":"2026-05-28T19:49:56Z"},{"id":"01KSR1GS6E2YN0YPAJNPXCXB8C","body":"Searches are now operating normally. We are continuing to monitor to ensure full restoration.","created_at":"2026-05-28T19:38:27Z","display_at":"2026-05-28T19:38:27Z","incident_id":"01KSQZQEXZ7RB502NHBYJEGY0M","status":"monitoring","updated_at":"2026-05-28T19:38:27Z"},{"id":"01KSR0Y905S1N6K3JWV2FCYYJV","body":"We’re releasing a fix to alleviate search issues. We hope to have search performing up to speed within the next 10 minutes.","created_at":"2026-05-28T19:28:21Z","display_at":"2026-05-28T19:28:21Z","incident_id":"01KSQZQEXZ7RB502NHBYJEGY0M","status":"monitoring","updated_at":"2026-05-28T19:28:21Z"},{"id":"01KSQZQEXZAA64BVCC2QF5SJ9W","body":"We’re looking into issues with search failures.","created_at":"2026-05-28T19:07:09Z","display_at":"2026-05-28T19:07:09Z","incident_id":"01KSQZQEXZ7RB502NHBYJEGY0M","status":"investigating","updated_at":"2026-05-28T19:07:09Z"}]},{"id":"01KSQKVHNC5CB5QDG3NZWYSJ31","name":"Search Outage","status":"resolved","created_at":"2026-05-28T15:39:40Z","updated_at":"2026-05-28T16:21:39Z","resolved_at":"2026-05-28T16:21:39Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KSQP8EFHSPXZ9RJNQZAAA39J","body":"Search is operating normally.","created_at":"2026-05-28T16:21:39Z","display_at":"2026-05-28T16:21:39Z","incident_id":"01KSQKVHNC5CB5QDG3NZWYSJ31","status":"resolved","updated_at":"2026-05-28T16:21:39Z"},{"id":"01KSQP55EF0QTDVGRZ42MCM0VA","body":"Searches are running as normal. We’re working on scaling our search to handle additional traffic.","created_at":"2026-05-28T16:19:52Z","display_at":"2026-05-28T16:19:52Z","incident_id":"01KSQKVHNC5CB5QDG3NZWYSJ31","status":"monitoring","updated_at":"2026-05-28T16:19:52Z"},{"id":"01KSQKVHNCAHG49H09VSVGQEXP","body":"We’re looking to issues with searches not completing.","created_at":"2026-05-28T15:39:40Z","display_at":"2026-05-28T15:39:40Z","incident_id":"01KSQKVHNC5CB5QDG3NZWYSJ31","status":"identified","updated_at":"2026-05-28T15:39:40Z"}]},{"id":"01KNW4QN5QM27MYZVNP2D17RYQ","name":"Search Outage","status":"resolved","created_at":"2026-04-10T16:48:48Z","updated_at":"2026-04-10T17:44:04Z","resolved_at":"2026-04-10T17:44:04Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KNW7WVEG87W579DFK9DP6642","body":"All searches are running normally.","created_at":"2026-04-10T17:44:04Z","display_at":"2026-04-10T17:44:04Z","incident_id":"01KNW4QN5QM27MYZVNP2D17RYQ","status":"resolved","updated_at":"2026-04-10T17:44:04Z"},{"id":"01KNW76BZDFCK8Y4HHG9CPFT41","body":"Roughly about ~10 searches remain. All searches should be running normally now. We’ll continue to monitor to ensure all searches run.","created_at":"2026-04-10T17:31:48Z","display_at":"2026-04-10T17:31:48Z","incident_id":"01KNW4QN5QM27MYZVNP2D17RYQ","status":"monitoring","updated_at":"2026-04-10T17:31:48Z"},{"id":"01KNW5TQJ89GT8SRZY6PPM5DRE","body":"~100 are re-running.","created_at":"2026-04-10T17:07:58Z","display_at":"2026-04-10T17:07:58Z","incident_id":"01KNW4QN5QM27MYZVNP2D17RYQ","status":"identified","updated_at":"2026-04-10T17:07:58Z"},{"id":"01KNW5KXYVEJN6JJSXW3RT1X8C","body":"We’ve found the root cause of the issue and searches are recovering. There are roughly ~250 searches pending and are slowly re-running.","created_at":"2026-04-10T17:04:15Z","display_at":"2026-04-10T17:04:15Z","incident_id":"01KNW4QN5QM27MYZVNP2D17RYQ","status":"investigating","updated_at":"2026-04-10T17:04:15Z"},{"id":"01KNW4QN5QWR64YFK4B8GF21YR","body":"Due to a high volume of search traffic, Pin searches are backed up. We’re working to restore search and scale up.","created_at":"2026-04-10T16:48:48Z","display_at":"2026-04-10T16:48:48Z","incident_id":"01KNW4QN5QM27MYZVNP2D17RYQ","status":"investigating","updated_at":"2026-04-10T16:48:48Z"}]},{"id":"01KN5680B0MED1QJRYD8H7S3RD","name":"Search Outage","status":"resolved","created_at":"2026-04-01T18:52:41Z","updated_at":"2026-04-01T19:48:10Z","resolved_at":"2026-04-01T19:48:10Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KN59DK8AE7B5JMD969N57YZG","body":"Our upstream provider has recovered and all searches are operating normally. We’re working on adding backup providers for AI models to help alleviate future outages.","created_at":"2026-04-01T19:48:10Z","display_at":"2026-04-01T19:48:10Z","incident_id":"01KN5680B0MED1QJRYD8H7S3RD","status":"resolved","updated_at":"2026-04-01T19:48:10Z"},{"id":"01KN58EYMG09NKE3QNWZ82CN7C","body":"The upstream provider is recovering and we’re monitoring searches for success.","created_at":"2026-04-01T19:31:26Z","display_at":"2026-04-01T19:31:25Z","incident_id":"01KN5680B0MED1QJRYD8H7S3RD","status":"monitoring","updated_at":"2026-04-01T19:31:26Z"},{"id":"01KN5680B0YCCRN262CAKC33J8","body":"Due to some upstream provider issues for AI models, new searches currently are not running properly.","created_at":"2026-04-01T18:52:41Z","display_at":"2026-04-01T18:52:41Z","incident_id":"01KN5680B0MED1QJRYD8H7S3RD","status":"investigating","updated_at":"2026-04-01T18:52:41Z"}]},{"id":"01KM1MMPVCMYFG475PCAF62XJ7","name":"Outage","status":"resolved","created_at":"2026-03-18T23:31:37Z","updated_at":"2026-03-18T23:58:01Z","resolved_at":"2026-03-18T23:58:01Z","impact":"critical","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KM1P50YAJX2KKZ5VX0HSXJVG","body":"Pin had an outage for ~10 minutes from 19:22 to 19:32 EST due to a bad production deployment.\n\nWe’re working to resolve future incidents from occurring and hope to minimize as much downtime as possible.","created_at":"2026-03-18T23:58:01Z","display_at":"2026-03-18T23:58:01Z","incident_id":"01KM1MMPVCMYFG475PCAF62XJ7","status":"resolved","updated_at":"2026-03-18T23:58:01Z"},{"id":"01KM1MVNDY19877B893PHYCX84","body":"Services are restored and we’re look into the root cause.","created_at":"2026-03-18T23:35:25Z","display_at":"2026-03-18T23:35:25Z","incident_id":"01KM1MMPVCMYFG475PCAF62XJ7","status":"monitoring","updated_at":"2026-03-18T23:35:25Z"},{"id":"01KM1MMPVC04QB87KZSAF1RMEC","body":"We’re looking into issues with the Pin API.","created_at":"2026-03-18T23:31:38Z","display_at":"2026-03-18T23:31:37Z","incident_id":"01KM1MMPVCMYFG475PCAF62XJ7","status":"investigating","updated_at":"2026-03-18T23:31:38Z"}]},{"id":"01KKVWBNJJ0KTNYWAAY169JMX7","name":"Outage","status":"resolved","created_at":"2026-03-16T17:51:03Z","updated_at":"2026-03-16T18:03:32Z","resolved_at":"2026-03-16T18:03:32Z","impact":"critical","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KKVX2H32CBK4PTEM1AP2CYK9","body":"A fix has been implemented and services are up and running.","created_at":"2026-03-16T18:03:32Z","display_at":"2026-03-16T18:03:32Z","incident_id":"01KKVWBNJJ0KTNYWAAY169JMX7","status":"resolved","updated_at":"2026-03-16T18:03:32Z"},{"id":"01KKVWHQP4WXG4J2YT49DKBF8V","body":"Due to a deployment error, Pin’s API went down briefly for ~5 minutes.","created_at":"2026-03-16T17:54:22Z","display_at":"2026-03-16T17:54:22Z","incident_id":"01KKVWBNJJ0KTNYWAAY169JMX7","status":"monitoring","updated_at":"2026-03-16T17:54:22Z"},{"id":"01KKVWBNJJENZAC33N3QZ7MRNN","body":"We’re looking into outages with the Pin app","created_at":"2026-03-16T17:51:03Z","display_at":"2026-03-16T17:51:03Z","incident_id":"01KKVWBNJJ0KTNYWAAY169JMX7","status":"investigating","updated_at":"2026-03-16T17:51:03Z"}]},{"id":"01KKCABAGPDHQC8QEA32S7JBZ0","name":"Search errors","status":"resolved","created_at":"2026-03-10T16:47:41Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2026-03-10T21:47:01Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KKCVFDRAT73BK2R1VKBPFSRA","body":"Searches are back to normal but we’re continuing to monitor.","created_at":"2026-03-10T21:47:01Z","display_at":"2026-03-10T21:47:01Z","incident_id":"01KKCABAGPDHQC8QEA32S7JBZ0","status":"resolved","updated_at":"2026-03-10T21:47:01Z"},{"id":"01KKCABAGP7N8N36W7NRGP67R2","body":"We’re seeing a small % of searches failing \u003c5%. We’re looking into the issue.","created_at":"2026-03-10T16:47:41Z","display_at":"2026-03-10T16:47:41Z","incident_id":"01KKCABAGPDHQC8QEA32S7JBZ0","status":"investigating","updated_at":"2026-03-10T16:47:41Z"}]},{"id":"01KH4F3D2F9TAWXD4DYGPT6457","name":"Search Outage","status":"resolved","created_at":"2026-02-10T19:05:25Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2026-02-10T19:44:22Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KH4HAPYDJJQEGB614X7MEGJ6","body":"Search is running normally, we’ll continue to monitor for issues.","created_at":"2026-02-10T19:44:22Z","display_at":"2026-02-10T19:44:22Z","incident_id":"01KH4F3D2F9TAWXD4DYGPT6457","status":"resolved","updated_at":"2026-02-10T19:44:22Z"},{"id":"01KH4FZKJR62BJ9HF4TJQKCN62","body":"Most searches are now running successfully. We’ll continue to monitor and re-run searches as needed.","created_at":"2026-02-10T19:20:50Z","display_at":"2026-02-10T19:20:50Z","incident_id":"01KH4F3D2F9TAWXD4DYGPT6457","status":"monitoring","updated_at":"2026-02-10T19:20:50Z"},{"id":"01KH4FEVSJ5WVPJH7RXPKQ7ZK8","body":"We’re seeing a large spike in searches which is causing some searches to fail. We’re currently in process of re-running all searches in the last 10 minutes.","created_at":"2026-02-10T19:11:41Z","display_at":"2026-02-10T19:11:41Z","incident_id":"01KH4F3D2F9TAWXD4DYGPT6457","status":"investigating","updated_at":"2026-02-10T19:11:41Z"},{"id":"01KH4F3D2FFYW488TV6EQBX8HN","body":"We’re currently investigating issues with our search.","created_at":"2026-02-10T19:05:25Z","display_at":"2026-02-10T19:05:25Z","incident_id":"01KH4F3D2F9TAWXD4DYGPT6457","status":"investigating","updated_at":"2026-02-10T19:05:25Z"}]},{"id":"01KAMATZ717WQ4XXE12R2FV6YD","name":"Email address lookup delays","status":"resolved","created_at":"2025-11-21T23:08:53Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-11-22T04:23:11Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KAMWTFDVYB7WGD2J8RGJF13H","body":"We implemented a fix to which allows us to resume email lookups. If your email lookups were unsuccessful, you should retry them.","created_at":"2025-11-22T04:23:11Z","display_at":"2025-11-22T04:23:11Z","incident_id":"01KAMATZ717WQ4XXE12R2FV6YD","status":"resolved","updated_at":"2025-11-22T04:23:11Z"},{"id":"01KAMRCAG2DK7ME025EN9NK4TV","body":"Our team has found the issue and is implementing a fix.","created_at":"2025-11-22T03:05:33Z","display_at":"2025-11-22T03:05:33Z","incident_id":"01KAMATZ717WQ4XXE12R2FV6YD","status":"identified","updated_at":"2025-11-22T03:05:33Z"},{"id":"01KAMATZ715GGDAH67HRBS442D","body":"We’re currently looking into issues with our email address lookup service. Emails found will currently be delayed.","created_at":"2025-11-21T23:08:53Z","display_at":"2025-11-21T23:08:53Z","incident_id":"01KAMATZ717WQ4XXE12R2FV6YD","status":"investigating","updated_at":"2025-11-21T23:08:53Z"}]},{"id":"01KABNYVCPBQ6CPYBW49B2JFMJ","name":"Cloudflare Outage","status":"resolved","created_at":"2025-11-18T14:30:04Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-11-18T23:43:04Z","impact":"critical","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01KACNKDM3E17RVDCFD438VQWZ","body":"All services are operating normally.","created_at":"2025-11-18T23:43:04Z","display_at":"2025-11-18T23:43:04Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"resolved","updated_at":"2025-11-18T23:43:04Z"},{"id":"01KAC5WF9TDQV48JSEZCA46GEA","body":"All searches have re-run successfully. While we were affected by the Cloudflare outage, there was a cascading issue that caused our searches to fail longer than the outage. We’re currently working on a long-term solutions to become more resilient against upstream provider issues.","created_at":"2025-11-18T19:08:24Z","display_at":"2025-11-18T19:08:24Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"monitoring","updated_at":"2025-11-18T19:08:24Z"},{"id":"01KAC3H12W5JZWJF8S5FWKJD85","body":"Searches are recovered and we’re working on re-running all failed  searches during this outage.","created_at":"2025-11-18T18:27:12Z","display_at":"2025-11-18T18:27:12Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"investigating","updated_at":"2025-11-18T18:27:12Z"},{"id":"01KAC1XH5NMEWC3PSR75CTYRHY","body":"We’re continuing to investigate issues with search performance.\n\n[app.pin.com](http://app.pin.com \"app.pin.com\") is now fully accessible. If you’re experiencing a blank screen, we recommend restarting your browser.","created_at":"2025-11-18T17:59:04Z","display_at":"2025-11-18T17:59:04Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"investigating","updated_at":"2025-11-18T17:59:04Z"},{"id":"01KABYGNVVH8TH0H41B2MZGPYQ","body":"Access to the product is recovering but we’re seeing third-party services still recovering from outages. Search is currently works intermittently and our team is working on recovering those services.","created_at":"2025-11-18T16:59:37Z","display_at":"2025-11-18T16:59:37Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"investigating","updated_at":"2025-11-18T16:59:37Z"},{"id":"01KABS175B30Q8Z1F52QQ4G2WV","body":"We’re seeing better success rates with Cloudflare.\n\nWe recommend restarting your browser (Google Chrome) as part of the remediation process.","created_at":"2025-11-18T15:23:48Z","display_at":"2025-11-18T15:23:48Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"investigating","updated_at":"2025-11-18T15:23:48Z"},{"id":"01KABNYVCPXRT44MGMHNZJ0MDJ","body":"Due to a global outage with Cloudflare, Pin services are inaccessible at this time. We’re working to mitigate.","created_at":"2025-11-18T14:30:04Z","display_at":"2025-11-18T14:30:04Z","incident_id":"01KABNYVCPBQ6CPYBW49B2JFMJ","status":"investigating","updated_at":"2025-11-18T14:30:04Z"}]},{"id":"01K9DCCK5PHN0JAGPZK3HCWKJV","name":"Search","status":"resolved","created_at":"2025-11-06T20:05:36Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-11-07T01:55:33Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01K9E0DC61GXZRH7XVAAC7Q2FB","body":"All things normal.","created_at":"2025-11-07T01:55:33Z","display_at":"2025-11-07T01:55:33Z","incident_id":"01K9DCCK5PHN0JAGPZK3HCWKJV","status":"resolved","updated_at":"2025-11-07T01:55:33Z"},{"id":"01K9DGPW3H32H61SS3E30DF1V4","body":"We’ve alleviated the higher-than-expected load from our infrastructure. Search and other operations are operating as expected. Our team is working other resiliency efforts to prevent issues like this affecting search operations going forward. We appreciate your patience as we scale Pin.","created_at":"2025-11-06T21:21:07Z","display_at":"2025-11-06T21:21:07Z","incident_id":"01K9DCCK5PHN0JAGPZK3HCWKJV","status":"monitoring","updated_at":"2025-11-06T21:21:07Z"},{"id":"01K9DCCK5P7J5KQ8N4H4DDHRD5","body":"We’re currently investigating issues with search slowdowns at this time","created_at":"2025-11-06T20:05:36Z","display_at":"2025-11-06T20:05:36Z","incident_id":"01K9DCCK5PHN0JAGPZK3HCWKJV","status":"investigating","updated_at":"2025-11-06T20:05:36Z"}]},{"id":"01K75C0DV0CKTHZXANSSTMCJDG","name":"Delay in searches","status":"resolved","created_at":"2025-10-09T20:53:38Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-10-09T21:41:45Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01K75ERH5NCAFWXREM08ZF4GD6","body":"Systems are now operational.","created_at":"2025-10-09T21:41:45Z","display_at":"2025-10-09T21:41:45Z","incident_id":"01K75C0DV0CKTHZXANSSTMCJDG","status":"resolved","updated_at":"2025-10-09T21:41:45Z"},{"id":"01K75E3FC6F9KS9DC4F1EMPJV0","body":"Searches are now operating normally, we’re investigating the root cause of the slow down.","created_at":"2025-10-09T21:30:15Z","display_at":"2025-10-09T21:30:15Z","incident_id":"01K75C0DV0CKTHZXANSSTMCJDG","status":"monitoring","updated_at":"2025-10-09T21:30:15Z"},{"id":"01K75C0DV0GMA6THSMSTKJ1ZFT","body":"We’re looking into issues with searches not running.","created_at":"2025-10-09T20:53:38Z","display_at":"2025-10-09T20:53:38Z","incident_id":"01K75C0DV0CKTHZXANSSTMCJDG","status":"investigating","updated_at":"2025-10-09T20:53:38Z"}]},{"id":"01K6ATN8WRJGMKM9EPX5JXC41A","name":"Web Service Outage","status":"resolved","created_at":"2025-09-29T13:30:12Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-09-29T17:41:14Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01K6B90YGSGRXE13NBE22W860J","body":"We’ve identified the issue that caused the outage. We’ve added in temporarily limits to ensure that our service remains operational.","created_at":"2025-09-29T17:41:14Z","display_at":"2025-09-29T17:41:14Z","incident_id":"01K6ATN8WRJGMKM9EPX5JXC41A","status":"resolved","updated_at":"2025-09-29T17:41:14Z"},{"id":"01K6AY119DED8231X7MHPG47C8","body":"Web service is operational but we’re still looking into the root cause. We’ll continue to monitor our services.","created_at":"2025-09-29T14:29:03Z","display_at":"2025-09-29T14:29:03Z","incident_id":"01K6ATN8WRJGMKM9EPX5JXC41A","status":"investigating","updated_at":"2025-09-29T14:29:03Z"},{"id":"01K6AVETJQM1STCXC4Z6SRJ2KH","body":"We’ve restored our API services and we’re currently looking into the root cause of the issue.","created_at":"2025-09-29T13:44:09Z","display_at":"2025-09-29T13:44:09Z","incident_id":"01K6ATN8WRJGMKM9EPX5JXC41A","status":"investigating","updated_at":"2025-09-29T13:44:09Z"},{"id":"01K6ATN8WR6Y164JH9597QYWBQ","body":"At this time, our API service is down. We’re working on restoring it.","created_at":"2025-09-29T13:30:12Z","display_at":"2025-09-29T13:30:12Z","incident_id":"01K6ATN8WRJGMKM9EPX5JXC41A","status":"investigating","updated_at":"2025-09-29T13:30:12Z"}]},{"id":"01K51HTXWJ11J475QE59EWY4AV","name":"Outage affecting searches","status":"resolved","created_at":"2025-09-13T12:47:08Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-09-13T13:22:08Z","impact":"none","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01K51KV0ERRT5V24HH2GQ7RSWJ","body":"All systems are back to normal. We apologize for the inconvenience this may have caused.","created_at":"2025-09-13T13:22:08Z","display_at":"2025-09-13T13:22:08Z","incident_id":"01K51HTXWJ11J475QE59EWY4AV","status":"resolved","updated_at":"2025-09-13T13:22:08Z"},{"id":"01K51HTXWJTERK9X3Z5H0JDEKJ","body":"We’re currently investigating issues that are causing searches to stall.","created_at":"2025-09-13T12:47:08Z","display_at":"2025-09-13T12:47:08Z","incident_id":"01K51HTXWJ11J475QE59EWY4AV","status":"investigating","updated_at":"2025-09-13T12:47:08Z"}]},{"id":"01K2QCVZZZ0620DS7PCZ91XGAA","name":"Search capacity issues","status":"resolved","created_at":"2025-08-15T17:36:32Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-08-15T18:52:07Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01K2QH6CGXHY3C3308PG3KWYZQ","body":"Everything is operational.","created_at":"2025-08-15T18:52:07Z","display_at":"2025-08-15T18:52:07Z","incident_id":"01K2QCVZZZ0620DS7PCZ91XGAA","status":"resolved","updated_at":"2025-08-15T18:52:07Z"},{"id":"01K2QF40ZMR77MDEN8WBXZQPA2","body":"Search is up and running and we’re looking into the root cause of capacity issues","created_at":"2025-08-15T18:15:53Z","display_at":"2025-08-15T18:15:53Z","incident_id":"01K2QCVZZZ0620DS7PCZ91XGAA","status":"monitoring","updated_at":"2025-08-15T18:15:53Z"},{"id":"01K2QCVZZZ8T4W05SF90WEZ3GV","body":"Due to a higher than normal traffic, search is currently unresponsive. We’re working handling the traffic and getting search results back to normal.","created_at":"2025-08-15T17:36:32Z","display_at":"2025-08-15T17:36:32Z","incident_id":"01K2QCVZZZ0620DS7PCZ91XGAA","status":"investigating","updated_at":"2025-08-15T17:36:32Z"}]},{"id":"01JYPBCVN7C8ZX8EZV31M5BF0R","name":"Reports outage","status":"resolved","created_at":"2025-06-26T14:48:46Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-06-26T15:00:05Z","impact":"none","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01JYPC1JX8JJJQF2ZG2TWYJQMS","body":"Reports are back to normal and syncing properly.","created_at":"2025-06-26T15:00:05Z","display_at":"2025-06-26T15:00:05Z","incident_id":"01JYPBCVN7C8ZX8EZV31M5BF0R","status":"resolved","updated_at":"2025-06-26T15:00:05Z"},{"id":"01JYPBCVN7V8F5NA1PDSMV79T1","body":"We’re looking into issues with Reports showing delayed stats","created_at":"2025-06-26T14:48:46Z","display_at":"2025-06-26T14:48:46Z","incident_id":"01JYPBCVN7C8ZX8EZV31M5BF0R","status":"investigating","updated_at":"2025-06-26T14:48:46Z"}]},{"id":"01JYHS7NACN3AR3AEKBQJ4FHAX","name":"Search outage","status":"resolved","created_at":"2025-06-24T20:14:24Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-06-24T21:03:19Z","impact":"none","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01JYHW17EHRSJX0VH41T0S6850","body":"Search is operating normally.","created_at":"2025-06-24T21:03:19Z","display_at":"2025-06-24T21:03:19Z","incident_id":"01JYHS7NACN3AR3AEKBQJ4FHAX","status":"resolved","updated_at":"2025-06-24T21:03:19Z"},{"id":"01JYHSJZCRFW1ETSEPZR9YTKCW","body":"Searches from ~4:00pm EST to 4:17pm EST have now re-run and are performing as expected. We’re monitoring closely for any additional issues.","created_at":"2025-06-24T20:20:34Z","display_at":"2025-06-24T20:20:34Z","incident_id":"01JYHS7NACN3AR3AEKBQJ4FHAX","status":"monitoring","updated_at":"2025-06-24T20:20:34Z"},{"id":"01JYHS7NACP4YVGXF7H4SZ5YB6","body":"Due to a outage with OpenRouter, searches are currently not performing as expected.","created_at":"2025-06-24T20:14:24Z","display_at":"2025-06-24T20:14:24Z","incident_id":"01JYHS7NACN3AR3AEKBQJ4FHAX","status":"investigating","updated_at":"2025-06-24T20:14:24Z"}]},{"id":"01JXJQ77STKWARTKW881GKA7DX","name":"Search outage","status":"resolved","created_at":"2025-06-12T18:42:45Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-06-12T20:54:10Z","impact":"critical","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01JXJYQVA2YZ0D7VPQQHGJ6SHA","body":"Everything is operational","created_at":"2025-06-12T20:54:10Z","display_at":"2025-06-12T20:54:10Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"resolved","updated_at":"2025-06-12T20:54:10Z"},{"id":"01JXJY1TGADFRDRZNR791853F5","body":"All searches have recovered and we’re seeing green across the board. We’re continuing to monitor closely for issues.","created_at":"2025-06-12T20:42:08Z","display_at":"2025-06-12T20:42:08Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"monitoring","updated_at":"2025-06-12T20:42:08Z"},{"id":"01JXJWWGB0C536TH88B3KG51XY","body":"Most searches are responding correctly. We’re working on manually re-running all customer searches.","created_at":"2025-06-12T20:21:45Z","display_at":"2025-06-12T20:21:45Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"identified","updated_at":"2025-06-12T20:21:45Z"},{"id":"01JXJTN9DYXMHWVTN8M16J14KS","body":"Google Cloud is recovering and we’re seeing some searches recover. We’re working running searches that have failed during this outage.","created_at":"2025-06-12T19:42:51Z","display_at":"2025-06-12T19:42:51Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"identified","updated_at":"2025-06-12T19:42:51Z"},{"id":"01JXJQHHN4FE0J1DY76FX4QFQ5","body":"Google, our cloud provider, is currently experiencing a major outage. Searches are currently experiencing a full outage at this time.\n\n[https://status.cloud.google.com/](https://status.cloud.google.com/ \"https://status.cloud.google.com/\")","created_at":"2025-06-12T18:48:23Z","display_at":"2025-06-12T18:48:23Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"identified","updated_at":"2025-06-12T18:48:23Z"},{"id":"01JXJQ77ST6QBSNEKD43AHB322","body":"Due to a wide-spread Google Cloud outage, AI searches are currently experiencing errors.","created_at":"2025-06-12T18:42:45Z","display_at":"2025-06-12T18:42:45Z","incident_id":"01JXJQ77STKWARTKW881GKA7DX","status":"identified","updated_at":"2025-06-12T18:42:45Z"}]},{"id":"01JQ9SEPB8HG6BBATTQ2SPFB06","name":"Search outage","status":"resolved","created_at":"2025-03-26T17:54:26Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-03-27T13:18:26Z","impact":"major","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01JQBW217Z9Q0YEQ1AW9E81EDF","body":"Searches are running normally and we’ll continue monitoring for issues.","created_at":"2025-03-27T13:18:26Z","display_at":"2025-03-27T13:18:26Z","incident_id":"01JQ9SEPB8HG6BBATTQ2SPFB06","status":"resolved","updated_at":"2025-03-27T13:18:26Z"},{"id":"01JQ9WFZCS94JTEV6N445DTR11","body":"Anthropic, one of our AI providers, is currently experiencing high load causing issues with search. Searches are working intermittently and we’re working on implementing changes for additional resiliency.","created_at":"2025-03-26T18:47:34Z","display_at":"2025-03-26T18:47:34Z","incident_id":"01JQ9SEPB8HG6BBATTQ2SPFB06","status":"monitoring","updated_at":"2025-03-26T18:47:34Z"},{"id":"01JQ9SEPB8YGJEAP5REVGZNAVW","body":"We’re looking into issues with search not executing searches.","created_at":"2025-03-26T17:54:26Z","display_at":"2025-03-26T17:54:26Z","incident_id":"01JQ9SEPB8HG6BBATTQ2SPFB06","status":"investigating","updated_at":"2025-03-26T17:54:26Z"}]},{"id":"01JPNYM9W0Q8MCSYE0A5F2K9QC","name":"Maintenance","status":"resolved","created_at":"2025-03-19T01:00:04Z","updated_at":"2026-03-11T15:22:44Z","resolved_at":"2025-03-19T02:29:28Z","impact":"minor","page_id":"01JB53ZDTC8WR37PMHT7GBSB46","incident_updates":[{"id":"01JPP3QZWE2J3CZAGGWM398KV8","body":"Database upgrade complete","created_at":"2025-03-19T02:29:28Z","display_at":"2025-03-19T02:29:28Z","incident_id":"01JPNYM9W0Q8MCSYE0A5F2K9QC","status":"resolved","updated_at":"2025-03-19T02:29:28Z"},{"id":"01JPNYM9W0F8Y8N9W40S4339DA","body":"We’re working on some regularly scheduled maintenance. We’re anticipating a few minutes of downtime as perform these upgrades.","created_at":"2025-03-19T01:00:04Z","display_at":"2025-03-19T01:00:04Z","incident_id":"01JPNYM9W0Q8MCSYE0A5F2K9QC","status":"identified","updated_at":"2025-03-19T01:00:04Z"}]}]}